Women’s Wisdom Ltd is committed to offering a high quality service at all times. We take all complaints made by our customers seriously and state that we will respond to any complaint within 24 hours of it being received by this office and commit to providing customer complaint updates at one weekly intervals.

If you feel that you would like to make a genuine complaint to this office with reference to any of our services please call 0800 781 8597.

We are committed to:

• Promoting equality of opportunity for all persons
• Promoting a good and harmonious working environment in which all persons are treated with respect
• Preventing occurrences of unlawful direct discrimination, indirect discrimination, harassment and victimisation
• Fulfilling all our legal obligations under the equality legislation and associated codes of practice
• Complying with our own equal opportunities policy and associated policies
• Taking lawful affirmative or positive action, where appropriate
• Regarding all breaches of equal opportunities policy as misconduct which could lead to disciplinary proceedings.